General Conditions Cancellations Once payment has been made for the chosen service, the buyer has six hours to cancel their order. To do so, they must contact our customer service via WhatsApp message at 34 686 59 82 87 or tarotprofesionaldeeduardo@gmail.com Returns The consultation services on this website do not accept returns. Refunds The refund of the amount paid for the contracted consultation is only applicable in the event of cancellation of the order and under the terms specified in the cancellations section. The refund will be made by the same method as the payment was made. Security and protection for buyers Payments for purchases at tarotprofesional.net are made through Redsys (BBVA's official payment channel) with all encryption and data transfer security systems through the SSL protocol, so the buyer will enjoy the protection of these channels at all times. Shipping and Delivery Times Due to the audiovisual nature of the services offered on this website and the fact that no physical or geographic shipments are made, no shipping costs will be charged. Delivery times for audio consultations will be a maximum of 24 hours and for video consultations, 48 hours, from the moment the purchase is made and paid for. Audio consultations are delivered on the WhatsApp number provided at the time of purchase, and video consultations are conducted via a link sent to the email address provided at the time of purchase and directed to a private YouTube channel. Only the tarotprofesional.net client, and anyone with whom they choose to share the link and access keys, where applicable, will have access. The owners of tarotprofesional.net recommend not sharing such personal information with third parties; however, it is not responsible for the possible dissemination of the channel or audio for reasons beyond the control of the management and personnel of this website.